Customer Information Screens

Seven more Esk Valley Railway intermediate stations have been fitted with Real Time informatioCIS Glaisdale 2013n screens. For unmanned stations, travel information is vital for customers travelling through the Esk Valley. Great Ayton, Castleton, Danby, Egton, Glaisdale are already up and running. Commondale and Sleights are due to follow. These seven stations will bring the number of stations fitted with electronic information to a total of ten. Whitby, Lealholm and Grosmont were fitted with screens two years ago as part of a successful pilot project which Northern introduced to promote real time information for remote rural stations.

It has been hugely successful with passengers and has vastly improved the customer experience of rail travel along the line, particularly at times of disruption to services and in bad weather conditions during the Winter.  Direct links to smart phone technology are also available where internet coverage can be accessed.

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